Home > Resources > Performance Excellence & Benchmarking > Programs

Programs

Performance Excellence & Benchmarking has several working committees that focus on different aspects of operation. These committees develop different key indicators depending on the segment of the electricity industry they are a part of –

  • Generation
  • Transmission
  • Distribution
  • Customer Service

Depending on the segment, the indicators focus on the following areas of business:
  • Reliability of equipment
  • Reliability of electricity service
  • Excellence in operations performance

The programs under Performance Excellence & Benchmarking are: